I am sorry to hear that some of you are still having issues to get the game to run properly.Д¬arnick, an Access Violation is a non-specific error that can result from incompatibility between your system and a particular game. hints and tips), the best thing to do is to start a new thread in the game's Forum by clicking on 'Create New Discussion.' If you are seeking game play assistance (i.e. *Please reserve this thread for tech issues only. If you are not able to get a game working properly using our Help pages, please get in touch with our Customer Support team, you can find a link to contact our Support team on the front page of our Help pages. If there is a problem with the game, our Support Team can also gather necessary information on what types of computers are being affected by the problem and deliver this information to the developer for a fix. The Forums are not very well suited for the kinds of information gathering and troubleshooting that get these types of issues corrected quickly.

While we can offer a known solution for technical issues in the Forums, or other tech savvy pond residents can swim by with good tips and suggestions, we cannot provide the same excellent level of support provided by our Customer Support team.

Here are a few suggested articles that have helped many people correct these types of problems in the past: Using our Help pages is always the quickest way to get technical problems resolved. If you are having problems getting the game to work correctly, we highly recommend going to our Help pages.

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